The products presented on the website are for information only. If you would like to place an order or request a resale, please contact us at info@wurn.eu or +372 5628 6826. Product descriptions displayed on the website do not constitute a binding offer.
The sales contract is concluded after the customer confirms the order and Wurn OÜ issues an invoice. All products are manufactured or assembled by hand. The description and features of the goods are provided with the respective product.
Please choose one of the following options:
After receiving your enquiry, we will contact you to confirm the details of the order and issue an invoice for payment.
Orders can be paid for by bank transfer based on an invoice.
Company details for invoicing
Company name: Wurn OÜ
Registration code: 17231525
KMKR number: EE102856330
Address: Luha, Haeska village, Saaremaa parish, Saare county, 94142, Estonia.
Bank: AS LHV Pank
IBAN: EE897700771011718393
SWIFT/BIC: LHVBEE22
E-mail: info@wurn.eu
Phone: +372 5628 6826
Consumers have the right to withdraw from the contract without giving any reason within 14 days of receiving the goods. The right of withdrawal does not apply to business customers, unless the parties have separately agreed to this in writing.
Returned goods must be unused, undamaged and in their original packaging. Return shipping costs are borne by the buyer, except where the return is due to a defect or an incorrect product.
To exercise the right of withdrawal, the consumer must send a corresponding email to info@wurn.eu no later than 14 days from receiving the goods. The payment will be refunded within 14 days of receipt of the returned goods.
Wurn OÜ is liable for defects in products purchased by consumers that become apparent within two years of delivery.
The business customer must inspect the goods without undue delay after receipt and notify Wurn OÜ of any possible non-conformity with the contract terms within a reasonable time, describing the defect with sufficient accuracy.
If a defect becomes apparent, please contact us at info@wurn.eu or by phone on +372 5628 6826
Wurn OÜ uses the customer’s personal data only for the purpose of fulfilling the order and delivery. The data will not be passed on to third parties, except to the transport service provider.
Wurn OÜ cooperates with funeral parlours and distributors in Estonia and internationally. If you would like to receive more information about wholesale prices, partner conditions or cooperation opportunities, please write to info@wurn.eu or call +372 5628 6826.
If you have any complaints, please contact us by email or phone. If an agreement cannot be reached, the consumer has the right to contact the Consumer Disputes Commission or the EU Consumer Dispute Resolution Platform and the Court of Arbitration